After your stay

If you have lost an item at the hotel or in your room, please contact the Lost and Found department at 313.465.1853.

To receive a copy of your bill, please visit mgmresorts.com/folio.

During your stay

When it comes time to leave, you can check out…

  • From your TV – Select CHECKOUT on the main menu
  • Using the Express Checkout form – fill out the form and drop it into one of the Express drop boxes
  • At the Front Desk

The MGM Resorts Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Resorts App, M life Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.

Download App

Yes, we have refrigerators available for a fee of $20 per night, based upon availability. Please contact Housekeeping for more information.

Yes, we have a limited number of microwaves available for a fee of $20 per night, based upon availability. Please contact Housekeeping for more information.

Late check-outs are offered for a fee and are based upon availability. A fee is also applied for unauthorized late check-outs depending on the time of departure. Please contact the Front Desk for more information.

Yes, we have cribs available for a fee of $20 per stay, based upon availability. Please contact Housekeeping for more information.

Yes, we have roll-a-way beds available for a fee of $20 plus tax per night, based upon availability. Please contact the Front Desk for more information.

Use of marijuana (weed), including but not limited to smoking, inhaling, ingesting, or using oils, lotions, or other transdermal introduction of, is prohibited at all MGM Resorts properties notwithstanding approval of recreational use in Nevada. State law prohibits use of marijuana in public places.  Use of marijuana is also prohibited in guest rooms at all MGM Resorts properties in Nevada, consistent with the discretion afforded private property owners under the State law authorizing use of recreational marijuana in non-public places.  And marijuana use continues to be prohibited at MGM Resorts properties outside Nevada.  Notably, the vast majority of our guest rooms are non-smoking and therefore smoking of any substance in those rooms is prohibited.  If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy.

Please note that e-cigs, vapors, hookahs, marijuana etc. fall under our non-smoking policy. Cleaning fees will be applied to smoking in areas that are non-smoking. We do have designated smoking areas throughout the casino, bars, and other areas. Contact a resort employee for location information regarding designated smoking areas.

Before you arrive

MGM Grand Detroit does offer room accommodations for the physically challenged with amenities ranging from roll-in showers to bathroom handrails. Please contact MGM Grand Detroit Reservations at 1-888-646-3387 for additional information.

Guests must be at least 21 years of age to check in at MGM Grand Detroit. The credit card holder must also be 21 years of age.

Complimentary Valet Parking is available for all hotel guests. Guests may also choose to park in the complimentary Self-Parking Structure. Please note, the parking structure is not connected to the hotel and luggage is not permitted on the casino floor.

Our standard check-in time is 4:00 PM, however you may store your luggage at the Bell Desk until your room is prepared. Our standard check-out time is 11:00 AM. Please note that late check-out and early check-in requests are based upon occupancy and availability. Additional charges may apply.

The MGM Resorts Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Resorts App, M life Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.

Download App

We are sorry, but we do not provide complimentary transportation to and from the airport. You may contact our Concierge to assist you with booking transportation. They can be reached by phone at 313.465.1786.

A $12 daily resort fee plus applicable tax on the resort fee is applied to each hotel reservation and will include amenities that are sure to enhance your experience at MGM Grand Detroit.  The resort fee includes: Property-wide high-speed internet access (public spaces and in-room), complimentary Valet parking, airline boarding pass printing, pool and fitness center access for guests 18+.

A security deposit of $100 per stay will be required upon check in. Pre-paid cards are not accepted for room and tax or deposits.

MGM Grand Detroit gladly offers dog friendly rooms. Up to two dogs are allowed with a maximum combined weight of less than 100 pounds. A charge per night, per dog, plus tax for the room or suite will be applied to your account. Your dog cannot be left unattended in your guest room at any time unless placed in a kennel or carrier. Due to health code regulations, we regret that dogs, except for service dogs, are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through. Dogs are permitted in hotel rooms, suites and the designated outdoor dog park located on property. For more information, please click here to learn more.

All of our guest rooms and floors are non-smoking. In the event that smoking occurs in your room, a deep cleaning fee of $250 will be charged to your account upon check out. Please note that e-cigs, vapors, hookahs, etc. fall under our non-smoking policy. We do have designated smoking areas throughout our casino.

All of our rooms include the following amenities: Hair dryer, iron and ironing board. Coffee makers are not supplied in the room, however complimentary coffee is available in the Hotel Living Room 24-hours a day.

Hotel guests will enjoy complimentary access to the Fitness Center & Pool. Access to the spa, pool and fitness center is exclusively for guests age 18 or older.

Misc

Visit www.mgmresorts.com/careers then choose the resort you want to work at in the dropdown menu.